Field Support Engineer

15,000 - 25,000 /month

Confidential

Field job

Ambli Bopal, Ahmedabad

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Diploma and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Field Support Engineer to join our team at Confidential to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹15,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma and 6 months - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Field Support Engineer job

What are the eligibility criteria for this Field Support Engineer job?
Ans : Candidates should have a Diploma and above qualification with 1-2 years of experience for this Field Support Engineer job offered by Confidential in Ambli Bopal, Ahmedabad.
What salary is offered for this Field Support Engineer job?
Ans : The salary for this Field Support Engineer job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Field Support Engineer job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambli Bopal, Ahmedabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 1-2 years of experience can apply for this Field Support Engineer job. Only male candidates can apply.
Where is this job located?
Ans : This Field Support Engineer job is located in Ambli Bopal, Ahmedabad.
Why should you apply for this Field Support Engineer job?
Ans : This Field Support Engineer job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.