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Field Support Engineer

salary 13,000 - 15,000 /month
company-logo
job companyA B Associates
job location Field job
job location Bichhiya Railway Colony, Gorakhpur
job experience6 - 12 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Real Estate
sales
Languages: Hindi
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits
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Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Support Engineer to join our team at A B Associates. The role offers ₹13,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Field Support Engineer job

  1. What are the eligibility criteria for this Field Support Engineer job?
    Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Domestic Calling, Query Resolution for this Field Support Engineer job offered by A B Associates in Bichhiya Railway Colony, Gorakhpur.
  2. What salary is offered for this Field Support Engineer job?
    Ans : The salary for this Field Support Engineer job ranges between ₹13,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Field Support Engineer job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bichhiya Railway Colony, Gorakhpur.
  5. How many vacancies are there for this Field Support Engineer job?
    Ans : There are 2 vacancies for this Field Support Engineer role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Field Support Engineer role. Only male candidates are eligible.
  7. What does the role of Field Support Engineer involve?
    Ans : As a Field Support Engineer, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Field Support Engineer position is Bichhiya Railway Colony, Gorakhpur.
  9. Who is the right fit for this Field Support Engineer job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-1 years of experience is the right fit for this Field Support Engineer job.
  10. What makes this Field Support Engineer job a good opportunity?
    Ans : This Field Support Engineer job is a good opportunity as it offers a salary between ₹13,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, Medical Benefits

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Vipin Patel
Posted a day ago
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