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Customer Support Field Supervisor

salary 18,000 - 20,000 /month
company-logo
job companyVeltrix Facility Management Private Limited
job location Field job
job location Mohan Nagar, Ghaziabad
job experience1 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
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Job Description

We are looking for a Field Supervisor to join our team at Veltrix Facility Management Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹18,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Field Supervisor job

  1. Who is eligible to apply for this Customer Support Field Supervisor job at Veltrix Facility Management Private Limited?
    Ans : Candidates should have All Education levels for this Customer Support Field Supervisor job offered by Veltrix Facility Management Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹20,000 per month in this Customer Support Field Supervisor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Supervisor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mohan Nagar, Ghaziabad.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 1-2 years of experience can apply for this Customer Support Field Supervisor job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Field Supervisor job is located in Mohan Nagar, Ghaziabad.
  8. Why should you apply for this Customer Support Field Supervisor job?
    Ans : This Customer Support Field Supervisor job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Contact Person

VELTRIX FACILITY

Interview Address

mohan nagar, Mohan Nagar, Ghaziabad
Posted 19 hours ago

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Job Hai > Jobs in Ghaziabad > Customer Support / TeleCaller Jobs in Ghaziabad > Field Supervisor