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Customer Support Field Supervisor

salary 18,000 - 20,000 /month
company-logo
job companyVeltrix Facility Management Private Limited
job location Field job
job location Barhi, Sonipat
job experience1 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Field Supervisor to join our team at Veltrix Facility Management Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Man Power. The role offers ₹18,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Field Supervisor job

  1. What are the eligibility criteria for this Customer Support Field Supervisor job?
    Ans : Candidates should have All Education levels with 1-2 years of experience for this Customer Support Field Supervisor job offered by Veltrix Facility Management Private Limited in Barhi, Sonipat.
  2. What salary is offered for this Customer Support Field Supervisor job?
    Ans : The salary for this Customer Support Field Supervisor job ranges between ₹18,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Supervisor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Barhi, Sonipat.
  5. How many vacancies are there for this Customer Support Field Supervisor job?
    Ans : There are 5 vacancies for this Customer Support Field Supervisor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-2 years of experience are eligible to apply for this Customer Support Field Supervisor role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Field Supervisor position is Barhi, Sonipat.
  8. What makes this Customer Support Field Supervisor job a good opportunity?
    Ans : This Customer Support Field Supervisor job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Contact Person

VELTRIX FACILITY

Interview Address

G-14, Block G Sector 3 Noida, Noida
Posted 12 hours ago
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