Field Supervisor

10,000 - 25,000 /month*

Swastik Home

Field job

Sushant Golf City, Lucknow

₹10,000 incentives included

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

All Education levels

All genders

6 days working | Day Shift

Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Supervisor to join our team at Swastik Home. The role offers ₹10000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to construction and Interior Comp. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Field Supervisor job

What qualifications and experience are required for this Field Supervisor position?
Ans : Candidates should have All Education levels with 1-3 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Field Supervisor job ranges between ₹10,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Supervisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sushant Golf City, Lucknow.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Field Supervisor job is open for both male and female candidates.
What are the key responsibilities of this Field Supervisor job?
Ans : As a Field Supervisor, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Field Supervisor job is located in Sushant Golf City, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-3 years of experience is ideal for this Field Supervisor job.
Why should you apply for this Field Supervisor job?
Ans : This Field Supervisor job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.