Field Supervisor

15,000 - 20,000 /month

Shapers360 Architect Consultant

Field job

Nikol, Ahmedabad

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Languages: Hindi, Gujarati

Diploma and above

Males Only

6 days working | Day Shift

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence

Job Description

We are looking for a Field Supervisor to join our team at Shapers360 Architect Consultant. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to field supervisor. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Field Supervisor job

Can freshers or experienced candidates apply for this Field Supervisor role?
Ans : Candidates who have a Diploma and above qualification with 0-2 years of experience can apply for this Field Supervisor role.
What is the salary and job type for this role?
Ans : The salary for this Field Supervisor job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Supervisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nikol, Ahmedabad.
How many vacancies are there for this Field Supervisor job?
Ans : There is 1 vacancy for this Field Supervisor role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 0-2 years of experience are eligible to apply for this Field Supervisor role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Supervisor position is Nikol, Ahmedabad.
What makes this Field Supervisor job a good opportunity?
Ans : This Field Supervisor job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.