Field Supervisor

15,000 - 18,000 /Month

Mi Manpower Solutions

Lal Kuan, Ghaziabad

6 - 36 months Experience in Customer Support / TeleCaller

New

2 Openings

Full Time

Job Highlights

12th Pass and above

Males Only

Day Shift

Job Benefits: Meal

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Supervisor to join our team [••company_name_label••]. The role offers ₹15000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to security service. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Others week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Field Supervisor job

What is the eligibility criteria to apply for this Field Supervisor job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Ghaziabad.
Are there any charges applicable while applying or joining this Field Supervisor job?
Ans: No, there is no fee applicable for applying this Field Supervisor job and during the employment with the company, i.e., Mi Manpower Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Supervisor role?
Ans: There is an immediate opening of 2 Field Supervisor at Mi Manpower Solutions
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Supervisor job?
Ans: This Field Supervisor job has Day Shift.