Field Supervisor

14,000 - 16,000 /month

Kaiser Vitals

Hudson Lane, Delhi

1 - 2 years Experience in Customer Support / TeleCaller

New

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Life Insurance

Graduate and above

Males Only

6 days working | Day Shift

Internet Connection, 2-Wheeler Driving Licence, Aadhar Card, PAN Card, Laptop/Desktop, Bike

Job Description

We are looking for an enthusiastic and dedicated Field Supervisor to become a valuable part of our team for Kaiser Vitals based in Delhi, located at Hudson Lane. The role offers ₹14000 - ₹16000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 1 - 2 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Field Supervisor job

What is the eligibility criteria to apply for this Field Supervisor job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Field Supervisor job?
Ans: This Field Supervisor job will have 6 working days.
Are there any charges applicable while applying or joining this Field Supervisor job?
Ans: No, there is no fee applicable for applying this Field Supervisor job and during the employment with the company, i.e., KAISER VITALS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Supervisor role?
Ans: There is an immediate opening of 1 Field Supervisor at KAISER VITALS
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Supervisor job?
Ans: This Field Supervisor job has Day Shift.