Field Supervisor

15,000 - 22,000 /month

Jeci Info Tech (opc) Private Limited

Field job

R.T. Nagar, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi

All Education levels

Males Only

6 days working | Rotational Shift

Bike, Laptop/Desktop

Job Description

We are looking for a Field Supervisor to join our team at Jeci Info Tech (opc) Private Limited. The role offers ₹15,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to Fire and Safety. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Field Supervisor job

What qualifications and experience are required for this Field Supervisor position?
Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Field Supervisor job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Supervisor job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in R.T. Nagar, Bangalore.
How many vacancies are there for this Field Supervisor job?
Ans : There is 1 vacancy for this Field Supervisor role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-2 years of experience are eligible to apply for this Field Supervisor role. Only male candidates are eligible.
What are the key responsibilities of this Field Supervisor job?
Ans : As a Field Supervisor, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field Supervisor position is R.T. Nagar, Bangalore.
Who is the right fit for this Field Supervisor job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Field Supervisor job.
What makes this Field Supervisor job a good opportunity?
Ans : This Field Supervisor job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 1 openings.