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Customer Support Field Supervisor

salary 20,000 - 20,000 /month
company-logo
job companyJanaas Consultancy Services
job location Field job
job location Red Hills, Chennai
job experience0 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Automobile
sales
Languages: Tamil
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Supervisor to join our team at Janaas Consultancy Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹ 20,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Field Supervisor job

  1. Can freshers or experienced candidates apply for this Customer Support Field Supervisor role?
    Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Support Field Supervisor role.
  2. What is the salary and job type for this role?
    Ans : The salary is ₹20,000 per month for this Full Time role.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Supervisor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Red Hills, Chennai.
  5. How many vacancies are there for this Customer Support Field Supervisor job?
    Ans : There is 1 vacancy for this Customer Support Field Supervisor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 0-7 years of experience are eligible to apply for this Customer Support Field Supervisor role. Only male candidates are eligible.
  7. What are the key responsibilities of this Customer Support Field Supervisor job?
    Ans : As a Customer Support Field Supervisor, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Supervisor position is Red Hills, Chennai.
  9. Who is the right fit for this Customer Support Field Supervisor job?
    Ans : A candidate having skills like Computer Knowledge with 0-7 years of experience is the right fit for this Customer Support Field Supervisor job.
  10. What makes this Customer Support Field Supervisor job a good opportunity?
    Ans : This Customer Support Field Supervisor job is a good opportunity as it offers a salary of ₹20,000 per month. This is a Full Time job and has 1 opening.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 20000

Regional Languages

Tamil

Contact Person

Janardhanan

Interview Address

Nungambakkam, Chennai
Posted 7 hours ago
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