Field Supervisor

15,000 - 17,000 /month

Innovative Retail Concepts Private Limited

Kalwa, Thane

Freshers in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Full Time

Job Highlights

10th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Field Supervisor to join our team at Innovative Retail Concepts Private Limited. The role offers ₹15000 - ₹17000 and involves managing customer calls, delivering outstanding customer service related to machine maintenance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Field Supervisor job

What is the eligibility criteria to apply for this Field Supervisor job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Field Supervisor job?
Ans: This Field Supervisor job will have 6 working days.
Are there any charges applicable while applying or joining this Field Supervisor job?
Ans: No, there is no fee applicable for applying this Field Supervisor job and during the employment with the company, i.e., Innovative Retail Concepts Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Supervisor role?
Ans: There is an immediate opening of 5 Field Supervisor at Innovative Retail Concepts Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Supervisor job?
Ans: This Field Supervisor job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 17000

English Proficiency

Contact Person

Sonal

Interview Address

Godown No.C, Kothari Warehouse No.3, Ghodbunder Road, Chitalkar, Manpada

Posted a day ago

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