Field Supervisor

25,000 - 30,000 /month

Hk Professional Private Limited

Field job

Rajinder Nagar, Delhi

3 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

12th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Supervisor to join our team at Hk Professional Private Limited. The role offers ₹ 25,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to manpower. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 3 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Field Supervisor job

What qualifications and experience are required for this Field Supervisor position?
Ans : Candidates should have a 12th Pass and above qualification with 3-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Field Supervisor job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Supervisor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rajinder Nagar, Delhi.
How many vacancies are there for this Field Supervisor job?
Ans : There are 2 vacancies for this Field Supervisor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 3-5 years of experience are eligible to apply for this Field Supervisor role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Supervisor position is Rajinder Nagar, Delhi.
What makes this Field Supervisor job a good opportunity?
Ans : This Field Supervisor job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 2 openings.