A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
12,000 - 15,000 /month
Franch Express Courier Private Limited
Pallavaram, Chennai
2 - 3 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Field Supervisor to join our team at Franch Express Courier Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Logistics. The role offers an attractive in-hand salary of ₹12,000 - ₹15,000 and opportunities for growth.
Key Responsibilities:
Pickup organizing
Vehicle orgaizing
Reporting to Area Manager
Responsible for down line pick up staff
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Job Requirements:
The minimum qualification for this role is 12th Pass and 2 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
