Field Supervisor

15,000 - 17,000 /month

Evershine Recruitment Services

Field job

Sector 49 Gurgaon, Gurgaon

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Logistics

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Field Supervisor to join our team at Evershine Recruitment Services. The role offers ₹15000 - ₹17000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Field Supervisor job

What is the eligibility criteria to apply for this Field Supervisor job?
Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Field Supervisor job?
Ans: This Field Supervisor job will have 6 working days.
Are there any charges applicable while applying or joining this Field Supervisor job?
Ans: No, there is no fee applicable for applying this Field Supervisor job and during the employment with the company, i.e., Evershine Recruitment Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Supervisor role?
Ans: There is an immediate opening of 5 Field Supervisor at Evershine Recruitment Services
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Supervisor job?
Ans: This Field Supervisor job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

Computer Knowledge

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 17000

English Proficiency

Yes

Contact Person

Ajit Bhardwaj

Interview Address

11-A, Ground Floor , AAP KA BAZAAR, GURUGRAM

Posted a day ago

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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Field Supervisor