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Customer Support Field Supervisor

salary 20,000 - 32,000 /month
company-logo
job companyCorporate Security Solutions
job location Field job
job location Sector 109 Gurgaon, Gurgaon
job experience1 - 5 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Flexible Shift
star
PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account
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Job Description

We are looking for a Field Supervisor to join our team at Corporate Security Solutions. The role offers ₹20,000 - ₹32,000 and involves managing customer calls, delivering outstanding customer service related to Security and Manpower Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Field Supervisor job

  1. What qualifications and experience are required for this Customer Support Field Supervisor position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Supervisor job ranges between ₹20,000-₹32,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Supervisor job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 109 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-5 years of experience can apply for this Customer Support Field Supervisor job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Field Supervisor job is located in Sector 109 Gurgaon, Gurgaon.
  8. Why should you apply for this Customer Support Field Supervisor job?
    Ans : This Customer Support Field Supervisor job offers a salary between ₹20,000-₹32,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 32000

Contact Person

Harsh Yadav

Interview Address

Plot No.: T-90, CORPORATE SECURITY SOLUTIONS, Sector 109, Nr. Bricks Lumbni Gate No-2, Gurgaon (122017), Sector 109, Gurgaon
Posted 20 hours ago

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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Field Supervisor