We are looking for a Field Supervisor to join our team at Aim Multiskills Jobs Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to government project. The role offers ₹14000 - ₹25000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Field Supervisor job
What skills and experience do you need for this Field Supervisor job?
Ans : To apply for this Field Supervisor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
What is the salary and job type for this role?
Ans : The salary for this Field Supervisor job ranges between ₹14,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Supervisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Baruraj, Muzaffarpur.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Field Supervisor role. No prior experience is required.
What are the key responsibilities of this Field Supervisor job?
Ans : As a Field Supervisor, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Field Supervisor job is located in Baruraj, Muzaffarpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along is ideal for this Field Supervisor job.
Why should you apply for this Field Supervisor job?
Ans : This Field Supervisor job offers a salary between ₹14,000-₹25,000 per month. This is a Full Time opportunity and has 20 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
Cab, PF
Skills Required
Computer Knowledge, Domestic Calling, Query Resolution, International Calling