Key Responsibilities:• Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.• Collaborate with team members to escalate and address more complex concerns.• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and Freshers to 2year Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Shift Type shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Field Sales Officer job
Can freshers or experienced candidates apply for this Field Sales Officer role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Field Sales Officer role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Field Sales Officer position.
What shift and timings does this job follow?
Ans : This Field Sales Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Odhav, Ahmedabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Field Sales Officer job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Field Sales Officer, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Field Sales Officer job is located in Odhav, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-1 years of experience is ideal for this Field Sales Officer job.
Why should you apply for this Field Sales Officer job?
Ans : This Field Sales Officer job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details
No. Of Working Days
6
Skills Required
Computer Knowledge, Query Resolution
Shift
Day
Salary
₹ 10000 - ₹ 15000
Regional Languages
Hindi, Gujarati
English Proficiency
Yes
Contact Person
Nikunj Padhiyar
Interview Address
16 Tirupati Akruti Industrial Estate odhav ring road Ahmedabad