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Customer Support Field Sales Officer

salary 15,590 - 45,000 /month
company-logo
job companyDitc Ventures Private
job location Field job
job location , Shravasti
job experienceFreshers in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Field Sales Officer to join our team at Ditc Ventures,. The role offers ₹ 15,590 - ₹ 45,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Field Sales Officer job

  1. Can freshers or experienced candidates apply for this Customer Support Field Sales Officer role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Field Sales Officer role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,500-₹45,000 per month in this Customer Support Field Sales Officer position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Sales Officer job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shravasti, Shravasti.
  5. How many vacancies are there for this Customer Support Field Sales Officer job?
    Ans : There are 50 vacancies for this Customer Support Field Sales Officer role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Field Sales Officer job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Field Sales Officer, you will work on skills like Computer Knowledge, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Sales Officer position is Shravasti, Shravasti.
  9. Who is the right fit for this Customer Support Field Sales Officer job?
    Ans : A candidate having skills like Computer Knowledge, Non-voice/Chat Process is the right fit for this Customer Support Field Sales Officer job.
  10. What makes this Customer Support Field Sales Officer job a good opportunity?
    Ans : This Customer Support Field Sales Officer job is a good opportunity as it offers a salary between ₹15,500-₹45,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15590 - ₹ 45000

Contact Person

Prmod Kumar Gupta

Interview Address

Lakshmanpur, Balrampur, Lakshmanpur, Balrampur
Posted 10 hours ago

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Job Hai > Field Sales Officer