We are looking for a Telesales Executive to join our team at Heritage Sweets. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.
More about this Field sales Marketing job
What are the eligibility criteria for this Field sales Marketing job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge for this Field sales Marketing job offered by Heritage Sweets in Husainganj, Lucknow.
What salary is offered for this Field sales Marketing job?
Ans : The salary for this Field sales Marketing job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Field sales Marketing job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Husainganj, Lucknow.
How many vacancies are there for this Field sales Marketing job?
Ans : There are 5 vacancies for this Field sales Marketing role.
Is this job open for all genders?
Ans : Yes, this Field sales Marketing job is open for both male and female candidates.
What does the role of Field sales Marketing involve?
Ans : As a Field sales Marketing, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field sales Marketing position is Husainganj, Lucknow.
Who is the right fit for this Field sales Marketing job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Field sales Marketing job.
What makes this Field sales Marketing job a good opportunity?
Ans : This Field sales Marketing job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 5 openings.