Field Executive

16,000 - 25,000 /Month

Vodafone Idea Limited

Field job

Palanpur Patia, Surat

0 - 6+ years Experience in Customer Support / TeleCaller

New

40 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Gujarati

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: PF

Bike, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Field Executive to join our team at Vodafone Idea Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Sales and customer service. The role offers ₹16000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Field Executive job

What is the eligibility criteria to apply for this Field Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Field Executive job?
Ans: This Field Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Field Executive job?
Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., VODAFONE IDEA LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Executive role?
Ans: There is an immediate opening of 40 Field Executive at VODAFONE IDEA LIMITED
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Executive job?
Ans: This Field Executive job has Day Shift.