Field Executive

10,000 - 31,500 /month*

Vikas Ray

Field job

Najafgarh, Delhi

₹1,500 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

Graduate and above

Males Only

6 days working | Day Shift

Internet Connection, 2-Wheeler Driving Licence

Job Description

We are looking for a Field Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Claim Invesigation. The role offers ₹10,000 - ₹31,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Field Executive job

What skills and experience do you need for this Field Executive job?
Ans : To apply for this Field Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What salary is offered for this Field Executive job?
Ans : The salary for this Field Executive job ranges between ₹10,000-₹31,500 per month.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Najafgarh, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Field Executive job. Only male candidates can apply.
What does the role of Field Executive involve?
Ans : As a Field Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Field Executive job is located in Najafgarh, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience is ideal for this Field Executive job.
Why should you apply for this Field Executive job?
Ans : This Field Executive job offers a salary between ₹10,000-₹31,500 per month. This is a Full Time opportunity and has 2 openings available.