Customer Support Field Executive

16,000 - 25,000 /month*

Velociti Services

Field job

Pune Station, Pune

₹5,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Job Highlights

Diploma and above

Males Only

6 days working | Day Shift

Job Benefits: PF

Bike

Job Description

We are looking for a Field Executive to join our team Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real estate Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Field Executive job

Can freshers or experienced candidates apply for this Customer Support Field Executive role?
Ans : Candidates who have a Diploma and above qualification with 0-1 years of experience can apply for this Customer Support Field Executive role.
What salary is offered for this Customer Support Field Executive job?
Ans : The salary for this Customer Support Field Executive job ranges between ₹16,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pune Station, Pune.
How many vacancies are there for this Customer Support Field Executive job?
Ans : There are 2 vacancies for this Customer Support Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Field Executive position is Pune Station, Pune.
What makes this Customer Support Field Executive job a good opportunity?
Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 2 openings.