Field Executive

10,000 - 12,000 /month

Ultimate Digital Solutions Private Limited

Field job

Adarsh Nagar, Jamshedpur

0 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

10th Pass and above

Males Only

6 days working | Day Shift

Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence

Job Description

Overview

We need energetic Field Support Engineers to install, service, and de‑install EDC and Soundbox devices at merchant premises. Engineers receive equipment at their home address by courier, complete daily appointments, and return any faulty or “field‑return” devices to the hub each month.

Location:

 Home‑based with on‑site merchant visits in East Singbhum,West Singbhum & Saraikela districts (no office visits required)

Employment Type: Full‑time, field‑based

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Key Responsibilities-

Receive device kits at home via courier; verify contents and condition.

- Perform daily merchant visits for installation, troubleshooting, and de‑installation.

- Follow appointment schedules and maintain punctuality.

- Resolve technical issues on‑site within service SLAs.

- Document work orders, collect signatures/e‑signatures, and upload reports via the company app.

- Return any faulty or end‑of‑life devices to the central warehouse once per month (or as instructed).

- Keep personal two‑wheeler and smartphone ready for field work; store devices securely when not in use.

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Required Skills & Qualifications-

Own a two‑wheeler and a smartphone with internet access.

- Basic knowledge of POS/E‑commerce hardware; field service experience a plus.

- Ability to manage a daily appointment schedule independently.

- Good communication and customer‑service orientation.

- Physically fit to travel, lift up to 5 kg, and work outdoors.

- Valid driver’s licence and familiarity with local routes in the listed districts.

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Compensation & Benefits-

-Salary ₹10,000 – ₹12,000 per month (experience‑based).

- Daily petrol reimbursement (per km).

- Mobile data allowance.

- Food & accommodation provided by the company for out‑station calls that require an overnight stay.

- On‑the‑job training .

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Working Hours- Appointment‑based – schedule of merchant visits each day.

- Typical start ≈ 9 am; end time depends on the last appointment (flexible).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Field Executive job

Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-4 years of experience can apply for this Field Executive role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹12,000 per month in this Field Executive position.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adarsh Nagar, Jamshedpur.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 0-4 years of experience can apply for this Field Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Field Executive job is located in Adarsh Nagar, Jamshedpur.
Why should you apply for this Field Executive job?
Ans : This Field Executive job offers a salary between ₹10,000-₹12,000 per month. This is a Full Time opportunity and has 1 openings available.