Customer Support Field Executive

21,000 - 26,000 /month*

Standard Job Hr Solutions Private Limited

Field job

Adarsh Nagar, Bhopal

₹2,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Field Executive to join our team at Standard Job Hr Solutions Pvt. Ltd.. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 21,000 - ₹ 26,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Field Executive job

What are the eligibility criteria for this Customer Support Field Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience for this Customer Support Field Executive job offered by Standard Job Hr Solutions Private Limited in Adarsh Nagar, Bhopal.
What salary is offered for this Customer Support Field Executive job?
Ans : The salary for this Customer Support Field Executive job ranges between ₹21,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adarsh Nagar, Bhopal.
How many vacancies are there for this Customer Support Field Executive job?
Ans : There are 10 vacancies for this Customer Support Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Field Executive position is Adarsh Nagar, Bhopal.
What makes this Customer Support Field Executive job a good opportunity?
Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹21,000-₹26,000 per month. This is a Full Time job and has 10 openings.