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Customer Support Field Executive

salary 19,000 - 21,111 /month
company-logo
job companySparsa Digital Private Limited
job location Field job
job location Acharya Ranga Nagar, Vijayawada
job experience0 - 5 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

Job Description: Technical Field Executive

Location: Vijayawada
Job Type: Full-time
Work Mode: Field-based

Job Summary

We are looking for a Technical Field Executive to provide on-site technical support and resolve software-related issues across Vijayawada. The role involves visiting client locations, including retail shops, warehouses, shopping malls, cafés, hospitals, and other public places.

Training and remote technical support will be provided.

Key Responsibilities

  • Visit assigned client locations across Vijayawada to troubleshoot and resolve software-related issues.

  • Provide on-site technical assistance and ensure timely resolution of assigned complaints.

  • Follow the prescribed troubleshooting procedures and coordinate with the backend team whenever required.

  • Complete assigned field visits and update task status promptly.

Eligibility Criteria

  • Must own a personal bike.

  • Must possess a valid driving licence.

  • Willingness to travel across Vijaywadafor field assignments.

  • Basic technical troubleshooting skills and a willingness to learn.

Job Details & Benefits

  • Work Type: Complete field-based job.

  • Working Days: 6 days per week.

  • Shift Timing: 10:00 AM to 7:00 PM.

  • Weekly Off: Sunday fixed off.

  • Travel Allowance: Provided as per company policy.

  • Training & Support: Training and remote assistance will be provided.

Interested candidates can apply for this opportunity and become part of our field technical support team.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Field Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹19,000-₹21,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Acharya Ranga Nagar, Vijayawada.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Field Executive job. Only male candidates can apply.
  7. What are the key responsibilities of this Customer Support Field Executive job?
    Ans : As a Customer Support Field Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Field Executive job is located in Acharya Ranga Nagar, Vijayawada.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-5 years of experience is ideal for this Customer Support Field Executive job.
  10. Why should you apply for this Customer Support Field Executive job?
    Ans : This Customer Support Field Executive job offers a salary between ₹19,000-₹21,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 19000 - ₹ 21111

Contact Person

Preeti
Posted 4 hours ago
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