Customer Support Field Executive

18,111 - 20,000 /month

Shri Krishna Body Repairs

Field job

Anuppur, Shahdol

0 - 2 years Experience in Customer Support / TeleCaller

13 Openings

Full Time/Part Time

Contract

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Flexible Shift

Bike, Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Field Executive to join our team at Shri Krishna Body Repairs. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹18,111 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Field Executive job

Can freshers or experienced candidates apply for this Customer Support Field Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Field Executive role.
What salary is offered for this Customer Support Field Executive job?
Ans : The salary for this Customer Support Field Executive job ranges between ₹18,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anuppur, Shahdol.
How many vacancies are there for this Customer Support Field Executive job?
Ans : There are 13 vacancies for this Customer Support Field Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Field Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Field Executive position is Anuppur, Shahdol.
What makes this Customer Support Field Executive job a good opportunity?
Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Both job and has 13 openings.