Customer Support Field Executive

10,000 - 15,000 /month

Shiva Career Enterprises

Field job

Sector-25 Panipat, Panipat

1 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Executive to join our team at Shiva Career Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹ 10,000 - ₹ 15,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Field Executive job

What are the eligibility criteria for this Customer Support Field Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Support Field Executive job offered by Shiva Career Enterprises in Sector-25 Panipat, Panipat.
What salary is offered for this Customer Support Field Executive job?
Ans : The salary for this Customer Support Field Executive job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-25 Panipat, Panipat.
How many vacancies are there for this Customer Support Field Executive job?
Ans : There are 2 vacancies for this Customer Support Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
What does the role of Customer Support Field Executive involve?
Ans : As a Customer Support Field Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Field Executive position is Sector-25 Panipat, Panipat.
Who is the right fit for this Customer Support Field Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-5 years of experience is the right fit for this Customer Support Field Executive job.
What makes this Customer Support Field Executive job a good opportunity?
Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 2 openings.