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Customer Support Field Executive

salary 16,000 - 18,000 /month
company-logo
job companyReady2help
job location Field job
job location Rohtak Sonipat Main Rd., Rohtak
job experience1 - 3 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

Role Overview

  • Job Title: Field Officer / Executive

  • Primary Objective: Ensure on-ground activities, programs, or site operations run smoothly, remain compliant with company/project goals, and are properly documented.


Key Responsibilities

  • Field Visits & Inspections: Travel regularly to project sites, client locations, or community areas to monitor ongoing activities.

  • Data Collection & Reporting: Gather field data, survey responses, or operational metrics and enter them into tracking software or daily progress reports (DPR).

  • Stakeholder Engagement: Communicate directly with local beneficiaries, community leaders, customers, or government partners.

  • Supervision & Compliance: Oversee field staff or security/support personnel, ensuring safety guidelines, schedules, and operational standards are followed.

  • Issue & Grievance Resolution: Identify bottlenecks, handle local complaints or service requests, and escalate critical issues to senior management.


Qualifications & Requirements

  • Education: Diploma or Bachelor’s degree in Social Sciences, Business, Public Health, Development Studies, or a related field (depending on the industry).

  • Experience: 0 to 3 years of experience in field operations, community mobilization, social work, or project coordination (freshers are often accepted for junior roles).

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Field Executive job

  1. What qualifications and experience are required for this Customer Support Field Executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹16,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Rohtak Sonipat Main Rd., Rohtak.
  5. How many vacancies are there for this Customer Support Field Executive job?
    Ans : There is 1 vacancy for this Customer Support Field Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Field Executive position is Rohtak Sonipat Main Rd., Rohtak.
  8. What makes this Customer Support Field Executive job a good opportunity?
    Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹16,000-₹18,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

communication skills

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 18000

Contact Person

Mehul Ahuja

Interview Address

Rohtak, Rohtak Sonipat Main Rd., Rohtak
Posted 7 days ago
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