Customer Support Field Executive

15,000 - 18,000 /month

Radius Synergies International Private Limited

Field job

Sector 62 Noida, Noida

2 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Life Insurance

10th Pass and above

Males Only

5 days working | Day Shift

Job Benefits: Meal, PF, Medical Benefits

Bike

Job Description

We are looking for a Field Executive to join our team at Radius Synergies International Private Limited. The role offers ₹15000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 2 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Customer Support Field Executive job

Who is eligible to apply for this Customer Support Field Executive job at Radius Synergies International Private Limited?
Ans : Candidates should have a 10th Pass and above qualification for this Customer Support Field Executive job offered by Radius Synergies International Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Support Field Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 2-6 years of experience can apply for this Customer Support Field Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Field Executive job is located in Sector 62 Noida, Noida.
Why should you apply for this Customer Support Field Executive job?
Ans : This Customer Support Field Executive job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 5 openings available.