Field Executive

15,000 - 18,000 /month

Pelican Kenterra

LB Nagar, Hyderabad

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Real Estate

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: PF

Job Description

We are looking for a Field Executive to join our team at Pelican Kenterra. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹ 15,000 - ₹ 18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Executive job

Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Field Executive role.
What salary is offered for this Field Executive job?
Ans : The salary for this Field Executive job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in LB Nagar, Hyderabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Field Executive job. Only female candidates can apply.
What does the role of Field Executive involve?
Ans : As a Field Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Field Executive job is located in LB Nagar, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Field Executive job.
Why should you apply for this Field Executive job?
Ans : This Field Executive job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 5 openings available.