Field Executive

We are looking for a Field Support Execuitive to join our team PAYTM. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to UPI Payment Field Support. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 0 and 6+ yrs experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a working days week during the day shift.

JD

115-20 VISITON DAILY BASIS

1 SOUNDBOX NEED TO ONBOARD

150 POINTS FIRST MONTH

21000 CTC INHAND 16700

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Field Executive job

1. What is the eligibility criteria to apply for this Field Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15500 - ₹21000 per month that depends on your interview. It's a Full Time job in Chandigarh.
3. How many working days are there for this Field Executive job?
   Ans: This Field Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Field Executive job?
   Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., PAYTM.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Executive role?
   Ans: There is an immediate opening of 40 Field Executive at PAYTM
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Field Executive job?
   Ans: This Field Executive job has Day Shift.