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Field Executive

salary 10,000 - 25,000 /month*
company-logo
job companyM H Collections
job location Field job
job location Aghoria Bazar, Muzaffarpur
incentive₹5,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
50 Openings
Incentives included
full_time Full Time

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi
qualification
12th Pass and above
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate
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Job Description

We are looking for a Field Executive to join our team at M H Collections. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 10,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Executive job

  1. Can freshers or experienced candidates apply for this Field Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Field Executive role.
  2. What salary is offered for this Field Executive job?
    Ans : The salary for this Field Executive job ranges between ₹10,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Field Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Aghoria Bazar, Muzaffarpur.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Field Executive job. Only male candidates can apply.
  7. What does the role of Field Executive involve?
    Ans : As a Field Executive, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Field Executive job is located in Aghoria Bazar, Muzaffarpur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Query Resolution along with 0-1 years of experience is ideal for this Field Executive job.
  10. Why should you apply for this Field Executive job?
    Ans : This Field Executive job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 25000

Regional Languages

Hindi

Contact Person

Md Rezaullah

Interview Address

2nd Floor, South West Portion, Aghoria Bazar, Muzaffarpur
Posted 2 days ago

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