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Customer Support Field Executive

salary 13,000 - 14,000 /month
company-logo
job companyKdhr Management Solutions
job location Field job
job location Atta Mandi, Amritsar
job experience1 - 2 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Field Executive to join our team at Kdhr Management Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Smartphones. The role offers ₹13,000 - ₹14,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Field Executive job

  1. What qualifications and experience are required for this Customer Support Field Executive position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹13,000-₹14,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Atta Mandi, Amritsar.
  5. How many vacancies are there for this Customer Support Field Executive job?
    Ans : There is 1 vacancy for this Customer Support Field Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Field Executive position is Atta Mandi, Amritsar.
  8. What makes this Customer Support Field Executive job a good opportunity?
    Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹13,000-₹14,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Bike Riding

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 14000

Contact Person

Raj
Posted 2 days ago
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