jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Field Executive

salary 10,000 - 20,000 /month
company-logo
job companyJohnx Ventures Private Limited
job location Field job
job location Sahara Darwaja, Surat
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Query Resolution

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Field Executive to join our team at Johnx Ventures Private Limited. The role offers ₹10,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to MSME Udyam. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Executive role?
    Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Customer Support Field Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sahara Darwaja, Surat.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Field Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Field Executive job?
    Ans : As a Customer Support Field Executive, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Field Executive job is located in Sahara Darwaja, Surat.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Query Resolution along with 0-5 years of experience is ideal for this Customer Support Field Executive job.
  10. Why should you apply for this Customer Support Field Executive job?
    Ans : This Customer Support Field Executive job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Query Resolution, survey

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 20000

Contact Person

Dhanrajsinh Zala
Posted 3 hours ago
similar jobs

Apply to similar jobs

₹ 15,000 - 23,000 per month *
The Working Lady
Work from home
SkillsQuery Resolution, Domestic Calling, Computer Knowledge, International Calling
Incentives included
25 Openings
₹ 20,000 - 30,000 per month
Krushna Enterprises
Work from home
Skills,, B2B Sales INDUSTRY
25 Openings
High DemandHigh Demand
₹ 15,000 - 25,000 per month
Jyotidiam
Varachha, Surat
SkillsOther INDUSTRY, International Calling, Query Resolution, ,, Computer Knowledge
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates