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Customer Support Field Executive

salary 10,000 - 18,000 /month
company-logo
job companyJohnx Ventures Private Limited
job location Field job
job location Railway Colony, Porbandar
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Field Executive to join our team at Johnx Ventures Private Limited. The role offers ₹10,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to officer. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Field Executive job

  1. What skills and experience do you need for this Customer Support Field Executive job?
    Ans : To apply for this Customer Support Field Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹10,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Railway Colony, Porbandar.
  5. How many vacancies are there for this Customer Support Field Executive job?
    Ans : There are 50 vacancies for this Customer Support Field Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-5 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
  7. What are the key responsibilities of this Customer Support Field Executive job?
    Ans : As a Customer Support Field Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Executive position is Railway Colony, Porbandar.
  9. Who is the right fit for this Customer Support Field Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-5 years of experience is the right fit for this Customer Support Field Executive job.
  10. What makes this Customer Support Field Executive job a good opportunity?
    Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹10,000-₹18,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Query Resolution, Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 18000

Contact Person

Dhanrajsinh Zala

Interview Address

Railway Colony, Railway Colony, Porbandar
Posted a day ago

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Job Hai > Jobs in Porbandar > Field Executive