We are looking for a Field Executive to join our team at Iwi Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹17,000 - ₹23,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Diploma and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
ఇతర details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Field Executive job
Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have a Diploma and above qualification with 0-1 years of experience can apply for this Field Executive role.
What salary is offered for this Field Executive job?
Ans : The salary for this Field Executive job ranges between ₹17,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ram Vihar, Rewari.
How many vacancies are there for this Field Executive job?
Ans : There are 2 vacancies for this Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 0-1 years of experience are eligible to apply for this Field Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Executive position is Ram Vihar, Rewari.
What makes this Field Executive job a good opportunity?
Ans : This Field Executive job is a good opportunity as it offers a salary between ₹17,000-₹23,000 per month. This is a Full Time job and has 2 openings.