Field Executive

15,000 - 23,000 /month*

Hirepulse Solutions Private Limited

Field job

Jetalpur, Vadodara

₹5,000 incentives included

1 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Gujarati

All Education levels

Males Only

6 days working | Day Shift

Job Benefits: Cab, Meal, PF, Medical Benefits

Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate

Job Description

We are looking for a Field Executive to join our team uber. The role offers ₹15000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Field Executive job

What skills and experience do you need for this Field Executive job?
Ans : To apply for this Field Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹23,000 per month in this Field Executive position.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jetalpur, Vadodara.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-3 years of experience can apply for this Field Executive job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Field Executive, you will work on skills like Computer Knowledge, International Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This Field Executive job is located in Jetalpur, Vadodara.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Field Executive job.
Why should you apply for this Field Executive job?
Ans : This Field Executive job offers a salary between ₹15,000-₹23,000 per month. This is a Full Time opportunity and has 10 openings available.