Field Executive

17,000 - 21,000 /month

Ghanu International Private Limited

Field job

DaryaGanj, Delhi

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Field Executive to join our team at Ghanu International Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Service. The role offers ₹17,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Executive job

Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Field Executive role.
What salary is offered for this Field Executive job?
Ans : The salary for this Field Executive job ranges between ₹17,000-₹21,000 per month.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in DaryaGanj, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Field Executive job is open for both male and female candidates.
What does the role of Field Executive involve?
Ans : As a Field Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Field Executive job is located in DaryaGanj, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-1 years of experience is ideal for this Field Executive job.
Why should you apply for this Field Executive job?
Ans : This Field Executive job offers a salary between ₹17,000-₹21,000 per month. This is a Full Time opportunity and has 2 openings available.