Field Executive

15,000 - 17,000 /month

Exsys Components

Field job

Pali, Faridabad

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance

Job Description

We are looking for a Field Executive to join our team Exsys Components. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers 15K to 17K and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th/ graduate and Experience 2 to 5 years. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 Working Days week during the day Shift .

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Field Executive job

Who is eligible to apply for this Field Executive job at Exsys Components?
Ans : Candidates should have a 12th Pass and above qualification for this Field Executive job offered by Exsys Components.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹17,000 per month in this Field Executive position.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pali, Faridabad.
How many vacancies are there for this Field Executive job?
Ans : There are 2 vacancies for this Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 2-5 years of experience are eligible to apply for this Field Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Executive position is Pali, Faridabad.
What makes this Field Executive job a good opportunity?
Ans : This Field Executive job is a good opportunity as it offers a salary between ₹15,000-₹17,000 per month. This is a Full Time job and has 2 openings.