Field Executive

18,000 - 21,250 /month*

Dehlivery.com

Gudimalkapur, Hyderabad

₹2,250 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Logistics

All Education levels

Males Only

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Executive to join our team at DEHLIVERY.COM. The role offers ₹ 18,000 - ₹ 21,250 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Executive job

Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Field Executive role.
What is the salary and job type for this role?
Ans : The salary for this Field Executive job ranges between ₹18,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gudimalkapur, Hyderabad.
How many vacancies are there for this Field Executive job?
Ans : There are 50 vacancies for this Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Field Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Executive position is Gudimalkapur, Hyderabad.
What makes this Field Executive job a good opportunity?
Ans : This Field Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 50 openings.