Field Executive

Job Title: Collection Executive / Field Executive
Department: Collections & Recovery
Location: Chennai - Perambur, Anna Nager, Pallavaram
Experience: 1 – 3 Years (Finance / NBFC / Banking preferred)
Employment Type: Full-time

Role Overview

We are seeking a proactive and responsible Collection Executive / Field Executive to manage loan repayment follow-ups, field visits, and customer coordination. The role involves ensuring timely collections, maintaining customer relationships, and supporting the credit and recovery process for our loan and investment products.

Key Responsibilities

• Conduct field visits to customers for loan repayment follow-ups and collections

• Educate customers on repayment schedules, penalties, and loan terms

• Collect EMI payments, receipts, and required documentation

• Maintain accurate records of collections and customer interactions

• Coordinate with internal teams for NACH, cheque bounce cases, and settlement plans

• Track overdue accounts and initiate recovery actions as per company policy

• Verify customer addresses, business locations, and KYC documentation

• Handle customer queries and resolve basic issues related to payments

• Submit daily reports on collection status and field activities

• Assist in legal and recovery processes when required (e.g., notices, repossession coordination)

Key Skills & Competencies

• Strong communication and negotiation skills

• Persuasive and confident in handling customers

• Knowledge of loan processes and basic finance terms

• Ability to work independently in the field

• Customer service orientation

• Basic computer and mobile app usage skills

Eligibility & Requirements

• Graduate preferred / Diploma or ITI can also apply

• Experience in Collections / Field Sales / NBFC / Banking preferred

• Two-wheeler and valid driving license mandatory

• Willingness to travel extensively within assigned areas

• Local area knowledge is an added advantage

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Field Executive job

1. What is the eligibility criteria to apply for this Field Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Field Executive job?
   Ans: This Field Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Executive job?
   Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., Client Of Sarvajith Infotech.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Executive role?
   Ans: There is an immediate opening of 10 Field Executive at Client Of Sarvajith Infotech
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Field Executive job?
   Ans: This Field Executive job has Day Shift.