Customer Support Field Executive

15,000 - 25,000 /month

Astute

Field job

Shahapur, Yadgir

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

Languages: Hindi, Kannada

12th Pass and above

Males Only

6 days working | Day Shift

Bike

Job Description

Job Title

Back Verification Executive

Department

Operations / Verification

Reporting To

Team Leader / Operations Manager

Job Summary

A Back Verification Executive is responsible for conducting verification processes through tele-calling, backend checks, document validation, and coordination with field staff or clients. The role involves verifying customer, residence, employment, business, and banking details accurately within the given timelines.

Key Responsibilities

Conduct telephonic verification with applicants, employers, references, and neighbors.
Verify customer details such as address, employment, business, income, and residence information.
Check and validate documents received from clients or field executives.
Coordinate with field verification teams for case status updates.
Maintain accurate records and update verification reports in the system.
Follow up on pending cases and ensure closure within TAT (Turnaround Time).
Escalate discrepancy or fraudulent cases to the concerned team.
Prepare daily status reports and tracker updates.
Ensure compliance with company policies and client requirement

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Field Executive job

Can freshers or experienced candidates apply for this Customer Support Field Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Field Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Field Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shahapur, Yadgir.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Field Executive job. Only male candidates can apply.
What are the key responsibilities of this Customer Support Field Executive job?
Ans : As a Customer Support Field Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Field Executive job is located in Shahapur, Yadgir.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Customer Support Field Executive job.
Why should you apply for this Customer Support Field Executive job?
Ans : This Customer Support Field Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.