We are looking for a Field Executive to join our team at Arsiga Solar Private Limited. The role offers ₹10,000 - ₹12,000 and involves managing customer calls, delivering outstanding customer service related to Solar Industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Field Executive job
Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Field Executive role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹12,000 per month in this Field Executive position.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Netaji Subhash Place, Delhi.
How many vacancies are there for this Field Executive job?
Ans : There is 1 vacancy for this Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Field Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Field Executive, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Field Executive position is Netaji Subhash Place, Delhi.
Who is the right fit for this Field Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-1 years of experience is the right fit for this Field Executive job.
What makes this Field Executive job a good opportunity?
Ans : This Field Executive job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Computer Knowledge, Query Resolution
Shift
Day
Contract Job
No
Salary
₹ 10000 - ₹ 12000
Contact Person
Sameer
Interview Address
308 Aggarwal Cyber Plaza 1, Netaji Subash Place, Pitampura Saraswati Vihar North West Delhi Delhi India 110034, Netaji Subhash Place, Delhi