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Customer Support Field Executive

salary 13,000 - 15,000 /month
company-logo
job companyA B Associates
job location Field job
job location Mehnagar, Azamgarh
job experience6 - 12 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Real Estate
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits
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PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Executive to join our team at A B Associates. The role offers ₹13,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Field Executive job

  1. What skills and experience do you need for this Customer Support Field Executive job?
    Ans : To apply for this Customer Support Field Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹13,000-₹15,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mehnagar, Azamgarh.
  5. How many vacancies are there for this Customer Support Field Executive job?
    Ans : There are 2 vacancies for this Customer Support Field Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
  7. What are the key responsibilities of this Customer Support Field Executive job?
    Ans : As a Customer Support Field Executive, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Executive position is Mehnagar, Azamgarh.
  9. Who is the right fit for this Customer Support Field Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 1-1 years of experience is the right fit for this Customer Support Field Executive job.
  10. What makes this Customer Support Field Executive job a good opportunity?
    Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹13,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, Medical Benefits

Skills Required

International Calling, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 15000

English Proficiency

Yes

Contact Person

Vipin Patel
Posted 3 days ago
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