Customer Support Field Coordinator

30,000 - 35,000 /month

Ptek Multiples Private Limited

Jakkur, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Kannada

10th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: PF, Medical Benefits

Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Coordinator to join our team at Ptek Multiples Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹ 30,000 - ₹ 35,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Field Coordinator job

What are the eligibility criteria for this Customer Support Field Coordinator job?
Ans : Candidates should have a 10th Pass and above qualification with 1-2 years of experience for this Customer Support Field Coordinator job offered by Ptek Multiples Private Limited in Jakkur, Bangalore.
What salary is offered for this Customer Support Field Coordinator job?
Ans : The salary for this Customer Support Field Coordinator job ranges between ₹30,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Coordinator job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jakkur, Bangalore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 1-2 years of experience can apply for this Customer Support Field Coordinator job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Field Coordinator job is located in Jakkur, Bangalore.
Why should you apply for this Customer Support Field Coordinator job?
Ans : This Customer Support Field Coordinator job offers a salary between ₹30,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.