Field Coordinator

10,000 - 18,000 /month*

Phoenix India

Field job

Kalani Nagar, Indore

₹3,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Education

Languages: Hindi

All Education levels

Males Only

6 days working | Day Shift

Job Description

We are looking for a Field Coordinator to join our team at Phoenix India. The role offers ₹10000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Coordinator job

What is the eligibility criteria to apply for this Field Coordinator job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹18000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this Field Coordinator job?
Ans: This Field Coordinator job will have 6 working days.
Are there any charges applicable while applying or joining this Field Coordinator job?
Ans: No, there is no fee applicable for applying this Field Coordinator job and during the employment with the company, i.e., Phoenix India.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Coordinator role?
Ans: There is an immediate opening of 20 Field Coordinator at Phoenix India
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Coordinator job?
Ans: This Field Coordinator job has Day Shift.