Field Coordinator

15,000 - 25,000 /month

Nisha Certification

Field job

MIDC, Jalgaon

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Meal

Bike, Internet Connection, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Coordinator to join our team at Nisha Certification. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Manufacturing. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Field Coordinator job

What skills and experience do you need for this Field Coordinator job?
Ans : To apply for this Field Coordinator job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Field Coordinator job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in MIDC, Jalgaon.
How many vacancies are there for this Field Coordinator job?
Ans : There are 5 vacancies for this Field Coordinator role.
Is this job open for all genders?
Ans : Yes, this Field Coordinator job is open for both male and female candidates.
What are the key responsibilities of this Field Coordinator job?
Ans : As a Field Coordinator, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field Coordinator position is MIDC, Jalgaon.
Who is the right fit for this Field Coordinator job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Field Coordinator job.
What makes this Field Coordinator job a good opportunity?
Ans : This Field Coordinator job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 5 openings.