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Customer Support Field Coordinator

salary 13,000 - 18,000 /month
company-logo
job companyNch Serivces
job location Field job
job location Katargam, Surat
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift
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Job Benefits: PF
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Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account
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Job Description

We are looking for a Field Coordinator to join our team at Nch Serivces. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to gems and Jewellery. The role offers ₹13,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Field Coordinator job

  1. Can freshers or experienced candidates apply for this Customer Support Field Coordinator role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Field Coordinator role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹13,000-₹18,000 per month in this Customer Support Field Coordinator position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Coordinator job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Katargam, Surat.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Field Coordinator job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Field Coordinator job is located in Katargam, Surat.
  8. Why should you apply for this Customer Support Field Coordinator job?
    Ans : This Customer Support Field Coordinator job offers a salary between ₹13,000-₹18,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 18000

Contact Person

Siddh Khatri

Interview Address

SY-433/1, CS-3733/C, Plot No. 03 Paiki, 1st Floor, Super Compound, Nandu Doshini Wadi, Katargam, Surat – 395004, Katargam, Surat
Posted 2 days ago

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Job Hai > Jobs in Surat > Customer Support / TeleCaller Jobs in Surat > Field Coordinator