Field Coordinator

20,000 - 30,000 /month*

Brick India Designers

Field job

Punjagutta, Hyderabad

₹6,000 incentives included

1 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Non-voice/Chat Process

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Gujarati, Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Field Coordinator to join our team at Brick India Designers. The role offers ₹ 20,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Field Coordinator job

What are the eligibility criteria for this Field Coordinator job?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like Non-voice/Chat Process, Query Resolution for this Field Coordinator job offered by Brick India Designers in Punjagutta, Hyderabad.
What salary is offered for this Field Coordinator job?
Ans : The salary for this Field Coordinator job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Field Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Punjagutta, Hyderabad.
How many vacancies are there for this Field Coordinator job?
Ans : There are 50 vacancies for this Field Coordinator role.
Is this job open for all genders?
Ans : Yes, this Field Coordinator job is open for both male and female candidates.
What does the role of Field Coordinator involve?
Ans : As a Field Coordinator, your work will involve skills like Non-voice/Chat Process, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field Coordinator position is Punjagutta, Hyderabad.
Who is the right fit for this Field Coordinator job?
Ans : A candidate having skills like Non-voice/Chat Process, Query Resolution with 1-7 years of experience is the right fit for this Field Coordinator job.
What makes this Field Coordinator job a good opportunity?
Ans : This Field Coordinator job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 50 openings.