Field Collection Executive

15,000 - 21,000 /month

Smartgreek Consultancy Private Limited

DLF CITY PHASE 4, Gurgaon

0 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Telecom / ISP

Languages: Hindi

12th Pass and above

Males Only

6 days working | Day Shift

Job Benefits: PF

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence

Job Description

We are looking for a Field Collection Executive to join our team at Smartgreek Consultancy Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹15000 - ₹21000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Field Collection Executive job

Can freshers or experienced candidates apply for this Field Collection Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Field Collection Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹21,000 per month in this Field Collection Executive position.
What shift and timings does this job follow?
Ans : This Field Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in DLF CITY PHASE 4, Gurgaon.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Field Collection Executive job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Field Collection Executive, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Field Collection Executive job is located in DLF CITY PHASE 4, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-3 years of experience is ideal for this Field Collection Executive job.
Why should you apply for this Field Collection Executive job?
Ans : This Field Collection Executive job offers a salary between ₹15,000-₹21,000 per month. This is a Full Time opportunity and has 5 openings available.